How do I change the brightness?
Simply press the button on the rear of your glowcose for 5 different brightness settings.
How many colors will it show?
Hundreds of colors! Glowcose follows the 'degrees of hue' from red for lows, up to a pinkish-purple for highs. It's surprisingly intuitive in very little time.
How many devices can I use with one account?
There really is no limit. You can use them anywhere, anytime, anywhere in the world, and all at once.
Does it work with my CGM?
Most likely! Dexcom G series (6,7) and Libre 2/3 series are supported. For other devices, we support connection with your Nightscout instance if you use one. In other words, if you have cloud data, there is a very good chance you can get it to work. If you need a hand or have some specific questions, please don't hesitate to reach out!
How often does the color update?
Glowcose updates every minute to follow along with your current CGM reading.
How do I reset my glowcose?
Unplug the USB cable, press and hold the button on the back of your device while you reinsert the USB cable. Keep holding the button until you see a red light. After that, the device is returned to it's factory settings.
How do I clear my Wi-Fi settings?
Follow the instructions above on how to 'reset' your Glowcose.
Will I have to connect to Wi-Fi every time it's unplugged?
No, your glowcose will remember your Wi-Fi information so feel free to move it around your home to wherever you like them best!
Connecting to the "GLOWCOSE" network doesn't work.
If you're having trouble getting the UI to open, once the "GLOWCOSE" network is selected for pairing, point your web browser to "192.168.4.1" to jump-start the UI screen.
My glowcose flashes green but then turns yellow?
In the case your device immediately turns yellow, this is an indication your 'device connection code' is incorrect. Visit www.glowcose.io and double check you have the correct code.
If the above doesn't help, it's possible your device is on a legacy version of firmware, in which case please follow the instructions here: www.glowcose.com/upgrade