Shipping policy

Shipping

  • Ground shipping is calculated at checkout and generally arrives within 4 to 8 business days
  • Express shipping is calculated at checkout and generally arrives within within 3-4 business days
  • International shipping is calculated at checkout. International shipping times vary greatly. Additional duties might be required for your country upon delivery.
  • International shipping carrier might be adjusted for fastest delivery and lowest tariff cost.
  • Fees calculated at checkout

Exchanges

  • Please contact us for help using our "contact us" form on www.glowcose.com
  • If you have any issues we will be glad to walk you through setup
  • Help is also available on the setup page www.glowcose.com/setup

Returns

  • The standard return window is 90 days from delivery
  • Items should be in their original, unused condition. 
  • Refunds are typically processed after the item is received and inspected.  We do not credit the order shipping cost.
  • Defective products will be honored under our warranty but diagnosis is required. Products that are not defective upon return do not credit shipping.