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Your Glowcose can easily be setup faster than your favorite song. Watch the setup video or review the guide below for more details.
Visit glowcose.me and 'sign up' using your Dexcom credentials.
Note: Please make sure you use the device wearer account credentials not the caregivers. This can be found within the Dexcom app on the wearers mobile device.
You must have sharing enabled within the Dexcom app.
Note: Android users must have 1 follower for the share option to appear in the Dexcom app.
Verify your Dexcom credentials with the following:
https://uam1.dexcom.com (US Based)
https://uam2.dexcom.com (Outside of the US)
Make note of the “Device Connection Code” from the user interface displaying
your current blood glucose reading.
Your Device Connection Code is unique to you and will be required to connect your Glowcose light
to your Glowcose web app data.
One device code can be used with multiple glowcoses.
Use the provided USB Micro cable to power your Glowcose from nearly any USB plug (phone charger, laptop, TV, battery power bank, etc).
After a moment or two, your glowcose will begin changing colors. This indicates 'pairing mode'.
Use your mobile device to connect to the WiFi network named “GLOWCOSE”.
It may take a a few seconds for the Configure Glowcose page to display while it searches for available networks.
If your mobile device does not pop up with the Glowcose setup page after connecting to the GLOWCOSE network, use your browser (chrome, safari, etc) and visit any website (glowcose.com) or enter 192.168.4.1 into the URL bar.
After selecting your home WiFi network and entering the password. Use your unique Device Connection Code from Step 2 and enter it into the Device Code field.
Enter your preferred High, Target, and Low mg/dl values.
If you'd like Glowcose to Flash when the user's BG readings are below the Low setting, enable the Low Flash Alert check box.
Setup is complete!
Glowcose will remember your WiFi credentials and connect automatically when moved within range of your WiFi Network. Take a look at the FAQ below for additional tips, information, and troubleshooting help.
Once your Glowcose connects to your wifi network (indicated by two quick green flashes),
it will turn RED. Press and hold the button on the back for 5-6 seconds until it flashes BLUE.
If you have not setup your glowcose previously, watch the setup video at https://youtu.be/tKhynGPzEQ4
Please be sure to use “1234”as your ‘Sugarmate ID’
Once your Glowcose begins to flash various colors, use your mobile device to connect to the wifi network called “GLOWCOSE”.
Once your Glowcose begins to flash various colors, use your mobile device to connect
to the wifi network called “GLOWCOSE”. The Glowcose interface should then pop-up. Select
the “INFO” button .
It may take a a few seconds for the ‘information’ tab to display. If your mobile device does not pop up
with the Glowcose setup page, use your browser (chrome, safari, etc) and goto any website (glowcose.com)
or enter 192.168.4.1 into the URL bar.
Scroll to the bottom of the page and press “UPGRADE FIRMWARE”. Once selected, your
Glowcose will begin downloading the latest firmware - this may take a few minutes.
You’ll notice your glowocse display assorted colors during update. DO NOT unplug your glowcose during
the update. Please allow 2-6 minutes depending on your connection speed.
A successful update is indicated by a slow flashing yellow color.
*Note: Each of your Glowcose lights purchased prior to Feb 2022 will need to be updated individually.
Visit www.glowcose.com/app and and ‘sign up’ using your Dexcom credentials.
You must have Sharing enabled within the Dexcom app. Verify your credentials with the following:
https://uam1.dexcom.com (US based Users)
https://uam2.dexcom.com (Users outside of the US)
Make note of the “Device Connection Code” from the user interface displaying
your current blood glucose reading.
Your Device Connection Code is unique to you and will be required to connect your Glowcose light
to your Glowcose web app data.
Your Glowcose should now be slowly flashing YELLOW. Reset to factory settings by unplugging and plugging in your Glowcose while pressing and holding the back button until your Glowcose flashes RED three times.
Once your Glowcose is flashing various colors, again connect to the network called “GLOWCOSE” and use “Configure Device” to complete your setup using the Device Connection Code (8-10 digit number).
RED – Low
GREEN – In Range
PURPLE – High
The color will express a gradient between colors as your Blood Glucose reading is higher/lower. Example: Glowcose would display a “yellow” color if a user's latest reading is between their 'target' and 'low' set-points.
Light Brightness
Clicking the button on the back of the device will adjust the brightness of the light.
There are 5 light settings to aid with day/night needs.
Resetting your Glowcose
Unplug the USB cable, press and hold the rear button while plugging the USB cable. Continue holding the button until it flashes red three times. Your Glowcose is now reset to factory settings.
